PRACTICE MANAGER
Estero, FL | In Person | Choose Part-Time or Full-Time
Help Us Take Care of the People Who Take Care of Families
Thrive Lactation Center is a growing private lactation practice supporting families through exceptional lactation care in markets across the country.
We currently work with approximately 20 contracted healthcare providers and are continuing to grow nationally.
As we grow, we want Thrive to remain what makes it special: a place where providers feel supported, families receive exceptional care, and people genuinely enjoy being part of what we're building.
We're looking for a Practice Manager who genuinely loves taking care of people—someone who gets excited about welcoming a new provider, celebrating a team win, recognizing great work, building relationships, solving problems, and helping people succeed.
At the same time, this is a goal-driven leadership role with defined metrics and accountability. You'll have clear goals around recruiting, onboarding, provider growth, engagement, referral relationships, and key projects.
How you care for people matters. So do the results.
WHAT YOU'LL OWN
Provider Recruiting & Onboarding
You'll help us find great clinicians and give them an exceptional start with Thrive.
Responsibilities include:
Recruiting and identifying potential providers in new and existing markets
Screening applicants
Interviewing candidates
Managing the hiring and onboarding process
Keeping recruiting and onboarding projects moving
Helping new providers feel welcomed, prepared, and connected
Supporting providers as they become established within Thrive
Provider Experience & Engagement
We want our providers to feel like they're part of something—not like names on a roster.
You'll help create that experience through:
Building relationships with our provider team
Maintaining regular communication and connection
Recognizing accomplishments and celebrating wins
Creating thoughtful rewards and recognition initiatives
Identifying when a provider may need additional support
Helping address provider questions and concerns
Creating opportunities for connection across our geographically distributed team
Provider Meetings & Development
You'll take ownership of our provider meetings and engagement opportunities, including:
Planning and running provider meetings
Developing useful and engaging meeting agendas
Coordinating educational and professional-development opportunities
Identifying topics and resources that benefit our clinicians
Creating opportunities for providers to learn from and connect with one another
Market Growth & Relationship Building
Hiring a great provider is only the beginning. We also want to help establish Thrive within each provider's local community.
You'll help:
Launch new providers in their local markets
Research healthcare practices and community organizations within those markets
Identify potential professional and referral relationships
Reach out to and engage local healthcare practices and community partners
Build and maintain professional relationships
Coordinate marketing and outreach efforts around new and existing providers
Track local growth and identify opportunities to strengthen a provider's caseload
Help expand Thrive's provider network and national reach
Client & Practice Experience
As Thrive grows, you'll help make sure growth doesn't come at the expense of experience.
You'll:
Look for opportunities to improve the provider and client experience
Identify recurring problems or friction points
Help develop better systems and processes
Work collaboratively with Thrive's administrative and leadership teams
Take ownership of projects and follow them through to completion
THIS ROLE IS GOAL-DRIVEN
This isn't simply an administrative support position.
The Practice Manager will work toward defined goals and measurable outcomes related to areas such as:
Provider recruiting
Successful onboarding
Provider engagement
Provider growth
Development of local professional relationships
Market expansion
Completion of key initiatives and projects
You'll have room to bring your own ideas and personality to the role while maintaining clear ownership and accountability for results.
YOU MIGHT BE OUR PERSON IF YOU
Naturally notice when someone needs support or recognition
Love creating relationships and connecting with people
Enjoy building a positive, connected team culture
Are comfortable reaching out to healthcare practices and building professional relationships
Are highly organized and can keep multiple projects moving at once
Take ownership and follow through without needing repeated reminders
Can be warm and supportive while still holding people accountable
Are comfortable working toward defined goals and metrics
Enjoy solving problems instead of simply identifying them
Get excited about growth, new ideas, and making things better
QUALIFICATIONS
Required:
Previous team management or leadership experience
Previous recruiting, interviewing, and hiring experience
Strong organizational and project-management skills
Excellent written and verbal communication
Ability to independently manage multiple priorities and projects
Comfort with relationship-building, outreach, and practice growth
Comfort working toward defined goals and performance metrics
Preferred, but not required:
Healthcare or medical-practice experience
Provider onboarding or engagement experience
Marketing, outreach, or business-development experience
Experience working with healthcare professionals
Maternal-child health experience
BSN, clinical, and lactation experience are not required.
POSITION OPTIONS
We want to find the right person, and we're open to either a part-time or full-time structure.
The selected candidate may choose:
Part-Time
Approximately 20 hours/week
$32–$35/hour
Provider Success Bonus: Earn an additional $500 bonus for each provider you recruit and onboard who successfully builds a consistent caseload, defined as averaging at least 4 completed visits per week for 4 consecutive weeks.
OR
Full-Time
Approximately 40 hours/week
$68,000–$74,000/year
Provider Success Bonus: Earn an additional $500 bonus for each provider you recruit and onboard who successfully builds a consistent caseload, defined as averaging at least 4 completed visits per week for 4 consecutive weeks.
Compensation within the applicable range will depend on experience.
Both options are in person at our Estero, Florida office.
ABOUT THRIVE
Thrive Lactation Center is a female-owned company with an all-female team committed to expanding access to exceptional lactation care.
Our mission is to expand access to exceptional, evidence-based lactation care so more families receive the support they need to meet their feeding goals.
We also believe the people providing that care deserve to be supported. As Thrive grows, we're intentionally building a company where women can do meaningful work, grow professionally, and still have the flexibility to show up for the people and lives that matter to them.
The Practice Manager will play an important role in protecting and strengthening that culture as we continue to grow nationally.
Want to Know What Success Looks Like?
We believe in being clear about expectations from the beginning. Our Key Result Areas (KRA) outline the primary responsibilities, priorities, and results this role is accountable for.